Provided technical

support for desktop and laptop

• Provide world class customer satisfaction
• Resolve major issues resulting from Virus, Worms and Spyware
• Evaluated and diagnosed PC and LT systems in a timely manner
• Built and upgraded system according to custom specific requirements
• Installed, configured, and troubleshoot operating systems (WIN3.1,
  WIN95, WIN98,WIN NT, WIN2000, WIN XPand VISTA)
• Installed, configured and troubleshoot Software programs and Applications

Provided help desk technical support and answered/resolved technical issues

e-mail, data, & Operating System back up and restore

Data recovery form crashed/failed Hard Drives