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Technical Support Engineer Providing Support

Tech Support

Provided technical

support for desktop and laptop

  • Provide world class customer satisfaction
  • Resolve major issues resulting from Virus, Worms and Spyware
  • Evaluated and diagnosed PC and LT systems in a timely manner
  • Built and upgraded system according to custom specific requirements
  • Installed, configured, and troubleshoot operating systems (WIN3.1, WIN95, WIN98, WIN NT, WIN2000, WIN XPand VISTA)
  • Installed, configured and troubleshoot Software programs and Applications

Provided help desk technical support and answered/resolved technical issues

e-mail, data, & Operating System back up and restore

Data recovery from crashed/failed Hard Drives

Providing: Virus Software, Spyware, Data Recovery, Motherboards, Hard Drive, Video Card, Memory, DVD Burners, Sound Cards, Spyware Removal, Custom Computers & Laptops, New & Used Computer & Laptop Sales, Flash Drives, Repairs & Tech Support.

Computer store serving: Carrollton, Dallas, Richardson, Plano, Lewisville, Murphy, TX.